Privacy policy

PRIVACY POLICY

At Onlyfarms.gg, we deeply respect the privacy of our customers and understand the significance of maintaining a secure environment for their data. This Privacy Policy is crafted to elucidate the reasons and methods behind the collection, storage, and utilization of the information you provide us.

What information do we collect?

We gather information when you place an order, request a service, or subscribe to our newsletter. Any non-mandatory data will be clearly specified as voluntary or optional. When ordering services, you might be asked for your name, email address, Skype login, or Discord tag. You can, however, visit our site anonymously.

Similar to most websites, we utilize cookies to enrich your experience, collect general visitor information, and monitor visits to our site. Please refer to the 'do we use cookies?' section below for details on cookies and their usage.


Payment Methods


We offer various payment methods, including Stripe and PayPal, to process transactions securely on our site.


Stripe


When you make a payment using Stripe, your payment details are processed by Stripe’s secure payment gateway. Stripe is a third-party payment processor that adheres to stringent security standards to protect your payment information. For more information about how Stripe handles your data, please refer to Stripe’s Privacy Policy.


PayPal


If you choose PayPal as your payment method, your payment information will be processed by PayPal. PayPal is a well-established payment service provider that ensures the security and confidentiality of your payment details. For details on how PayPal manages your data, please review PayPal’s Privacy Policy.


Data Security


We do not store your credit card information directly on our servers. All payment transactions are processed through secure, PCI-compliant payment gateways provided by Stripe and PayPal. We use SSL (Secure Sockets Layer) technology to encrypt your payment information during transmission.

What do we use your information for?

The information we collect serves various purposes:

  • Personalizing your experience to better respond to your individual needs.
  • Enhancing our website based on feedback and information received.
  • Improving customer service by effectively addressing your support needs.
  • Processing transactions securely; your information won't be shared without consent, except for delivering the purchased product or service.
  • Sending periodic emails with order updates, relevant information, promotions, and news. You can unsubscribe anytime using the provided instructions.

How do we protect your information?

We employ multiple security measures to safeguard your personal information. This includes password-protected directories, SSL (Secure Sockets Layered) technology for encryption, and PCI Scanning to actively protect our servers.

We use a secure server, and sensitive information is transmitted via SSL technology, encrypted into our Payment gateway provider's database, accessible only by authorized personnel with confidentiality obligations.

Do we use cookies?

Yes, we use cookies to remember and process items in your shopping cart, save preferences, track advertisements, and compile aggregate data about site traffic. Third-party service providers assist us in understanding site visitors, adhering to strict usage guidelines.

You can choose to be notified about each sent cookie or disable all cookies through your browser settings. However, turning off cookies may affect certain services, although you can still place orders by contacting customer service.

We also use web beacons in conjunction with cookies to gather additional information about your website visit.

The Cookies We Set:

  • Email newsletters-related cookies.
  • Orders processing related cookies.
  • Forms related cookies.
  • Site preferences cookies.


Consent Mode


We use Consent Mode to ensure transparency and control over the collection and use of your data. Consent Mode allows us to collect and process data only after obtaining your explicit consent. If you have not provided consent, we limit the collection and processing of data until your consent is obtained.



Third-Party Cookies:

We use cookies from trusted third parties such as Google Analytics, Bing Ads, Facebook Pixel, Hotjar and Intercom Widget to gather statistics on visitor behavior and improve our services. We use cookies to enhance your experience on our website, including cookies from Microsoft Clarity for analytics. You can manage your cookie settings at any time.


Microsoft Clarity


We also use cookies from Microsoft Clarity for analytics purposes. Clarity helps us to better understand user interactions on our website by recording and analyzing activities such as mouse movements, clicks, and scrolling. This information allows us to enhance user experience and improve our site based on real user data. For more information, please refer to the Microsoft Clarity Privacy Policy.

You can manage your cookie settings at any time through your browser settings. Disabling cookies may affect certain services on our site, but you can still place orders by contacting customer service.



Do we disclose any information to outside parties?

No, we do not sell, trade, or transfer personally identifiable information to outside parties. Trusted third parties may assist in website operation, business conduct, or service provision, with strict confidentiality agreements. Information may be released to comply with the law, enforce site policies, or protect rights, property, or safety. Non-personally identifiable information may be shared for marketing, advertising, or other purposes.

What rights do you have?

You have the right to access your data, request erasure, object to processing, rectify inaccuracies, restrict processing, and obtain a portable file with basic account information. Contact our Data Protection Officer at [email protected] to exercise these rights.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) to protect the personal data and privacy of EU citizens for transactions within EU member states.

California Online Privacy Protection Act Compliance

We adhere to the California Online Privacy Protection Act and do not distribute personal information without consent.

Children's Online Privacy Protection Act Compliance

We comply with the Children's Online Privacy Protection Act, refraining from collecting information from individuals under 13 years of age.

CAN-SPAM Compliance

Our compliance with the CAN-SPAM Act of 2003 ensures that we never send misleading information.

Terms and Conditions

Refer to our Terms and Conditions at terms for website use, disclaimers, and liability limitations.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

Any changes will be posted on this page, and the modification date updated. Changes apply only to information collected after the modification date.

This policy was last modified on July 30, 2024.

Contacting Us

For questions or concerns, contact our Data Protection Officer at [email protected]

Privacy Policy Customer Pledge

We pledge compliance with essential privacy laws and initiatives:

  • General Data Protection Regulation
  • Federal Trade Commission Fair
  • California Online Privacy Protection Act
  • Children's Online Privacy Protection Act
  • Privacy Alliance
  • Controlling the Assault of Non-Solicited Pornography and Marketing Act
  • Trust Guard Privacy Requirements