You can cancel your order and ask for a full refund if there are 24 hours or more left till the appointed service starts. If the order is already in progress and you would like to cancel it, you are eligible for a partial refund, depending on the current progress.
Please do keep in mind that in case you don’t show up at the appointed time for some of the major events that require booking the slot (for example, Mythic Raid), we are not able to make a refund due to the fact that we can’t do the same event at a later date with another customer and that slot is lost till the next reset. In case you are not sure that you can attend the booked event by yourself, you can always ask for our professional to do it for you.
First of all, we are very, VERY sorry. We will make a full refund or offer something special for you. In case you want some of the services that are cheaper than the service you have purchased, we will refund the difference between those prices.
Upon making an order from Onlyfarms, you agree that the period for return and/or exchange of purchased services is 21 days starting from the date of payment.
In case you want to refund your order, please contact us using any of the contacts provided on the corresponding page or use the following:
E-mail: info@onlyfarms.gg
Discord: onlyfarms.gg
Upon contacting us, please provide the information below:
YOUR FULL NAME
YOUR ORDER ID
DATE OF ORDER
THE AMOUNT PAID AND CHOSEN PAYMENT METHOD
THE REASON FOR YOUR APPEAL
Commitment to Competitive Pricing: Onlyfarms strives to offer the best prices for products and services available on our website, ensuring value for our customers.
Acknowledgment of Price Fluctuations: Prices for products and services on Onlyfarms' website can change due to market conditions. These fluctuations are inherent and beyond our control.
No Refunds for Price Changes: If you purchase a product or service and its price changes afterward, Onlyfarms is not obligated to refund the price difference.
Consent to Future Price Adjustments: By using our services, you acknowledge and agree that prices for similar products or services may change in the future.
Compensatory Benefits for Post-Purchase Price Drops: If the price of a product or service you have already purchased decreases later, Onlyfarms may offer non-material benefits such as priority service or other perks at our discretion. This is a voluntary gesture and not a standard policy.
Resolution through web-chat (Specific to Non-material Benefits): If you wish to discuss the non-material benefits related to post-purchase price drops, please do so via web-chat at onlyfarms.gg. This platform is where we aim to find tailored solutions in relation to these specific benefits. Note that discussions about the price changes themselves, except in the context of potential non-material compensations, are not undertaken by Onlyfarms.
