Onlyfarms FAQ
Quick answers about ordering, account safety, payments and refunds. Search or pick a topic.
Ordering and delivery
Onlyfarms (onlyfarms.gg) is a marketplace for game services. Sellers and experienced players on the platform offer boosts, leveling, coaching, in-game currency and items such as gold, coins and orbs, and Onlyfarms runs checkout, the order chat, support, disputes and refunds. On currency pages you can compare offers from different sellers side by side and open each one to see the seller's description and reviews.
We cover World of Warcraft (retail and Classic versions), EA FC, Call of Duty, Path of Exile 2, Diablo 4, Aion 2, FFXIV, Counter-Strike 2, ARC Raiders, Monster Hunter Wilds and many more games. The full list is in the Games menu.
Onlyfarms has been running since 2019. Read more about us.
- Open the lot and choose your options. For a boost, that is usually the boost method (piloted, self-play or remote control) and the speed. For currency, it is the amount and the delivery method.
- At checkout, enter your email. A Discord username and a note for delivery are optional.
- Choose a payment method and pay: by card on Stripe's secure payment page or in cryptocurrency on our payment page. Prefer PayPal? Ask support in live chat or on Discord before paying, and we will send you a PayPal payment request.
- Our team confirms the details with you in live chat or on Discord. The confirmation page after payment has a button to join our Discord server.
- A booster or a seller on Onlyfarms takes the order and completes it. If you ordered while signed in, you can follow the order in My Orders.
- When everything is done, the order is marked Completed.
For most orders, no: you can check out as a guest with just your email. An account is still worth having:
- orders placed while signed in appear in My Orders with their status, and you can chat with your booster there;
- promo codes and OF Coins work only when you are signed in.
EA FC coin orders that need your EA details after payment do require an account. For those, if your email has no account yet, we create one at checkout and email you the sign-in details. If the email already has an account, sign in first.
Many lot pages show two estimates: average start time and order completion. They are estimates, not fixed deadlines. The real start depends on the time of day and the type of service, and raids follow their own schedule.
The speed option changes your place in the queue:
- Normal (on some lots Standard) keeps your place in the regular queue;
- Express gives the order higher priority;
- Super Express, where offered, gives it the highest priority.
For the start time of your own order, ask us in live chat or on Discord.
- New Order: we have your payment and the order is waiting for a booster (for currency, for delivery by our team).
- In progress: a booster is working on your order. You see your booster by number (for example, Booster #123), never by name, and a progress bar.
- Completed — awaiting your confirmation: the booster has marked the work as done. There is nothing to press. Check the result, and if something is missing, say so in the order chat.
- Completed: our team has closed the order.
- Canceled: the order was cancelled.
Orders whose payment was not completed don't appear in My Orders.
First, make sure the payment went through. After paying you should see the order confirmation page with your order number and get a payment confirmation email for that order. Check your spam folder too.
Then:
- if you ordered while signed in, open My Orders: the order shows New Order until a booster takes it, then In progress with a chat;
- write to us in live chat or on Discord with your order number, and we'll confirm the details and the start time.
No confirmation at all? See "I paid, but my order isn't in My Orders" in the Payments section.
Yes. Every lot page has a Request a custom offer button that opens the live chat. You can also write to us on Discord or by email at info@onlyfarms.gg.
Tell us the game, your region, what you want done and by when. Our team will check whether we can do it and prepare an offer for you.
Each currency page lists the delivery methods for that game and what we need from you. For example:
- WoW gold: in-game mail or a face-to-face trade, plus a paid Express option.
- Diablo 4, Path of Exile 2 and Aion 2: a direct in-game trade with your character, using your BattleTag or character name, plus paid Express options.
- EA FC coins: Comfort Trade, using your EA account details (see the next question).
You choose the delivery method when you order. Check the offer for its delivery time.
Onlyfarms and its sellers will never ask for your account password, except for EA FC coins with Comfort Trade (see the next question).
With Comfort Trade, the seller signs in to your EA account to deliver the coins. For that we need:
- your EA account details;
- backup codes from your EA account's security settings. Each code works only once, so the seller uses one per sign-in.
After payment you enter your EA account details and backup codes on your order page (My Orders, under delivery details); the seller uses them to sign in to the Web App and deliver your coins.
Once sent, the details can't be edited. If you made a mistake or your codes have run out, contact us in live chat with your order number.
Boost methods and account safety
Lots that offer a choice show it under Boost method:
- Piloted: a booster logs in to your account and plays while you stay offline. You share the login with our team, and the booster connects through a VPN matched to your region.
- Self-play: you play your own account in a group with our booster, at a time agreed with our team. Your login is not shared. In WoW, loot that drops in the group can be traded to you.
- Remote control: the booster plays on your own PC through a remote-access app. You can watch the screen the whole time, and your login is not shared. Keep the PC on with the game running and a stable connection, and stay available.
Methods can be priced differently; the lot shows the price of each. Some piloted lots also offer a live stream option if you want to watch.
It depends on the boost method:
- Piloted: no. Stay offline while the booster plays. On longer orders, agree the session times with your booster in the order chat, so you know when the account is free.
- Self-play: yes. You are the one playing, together with our booster.
- Remote control: the booster uses your PC during the session, so keep it running and let them play. You can watch the whole time.
If you suddenly need your account during a piloted order, tell your booster or our support team first.
Buying in-game services goes against the rules of most games, so some risk always exists. It is small, but no one can honestly promise it is zero, and our Terms of Service say the same.
What we do to keep the risk low:
- every order is played by hand by real players, with no bots, cheats or exploits;
- on piloted orders, the booster connects through a VPN matched to your region;
- boosters follow our rules when they work on your account (see the question about sharing your login);
- for currency, we never ask for your account password, except EA FC coins with Comfort Trade, where you add your EA account details and backup codes after payment.
If you are worried about a specific game or service, ask us before you order.
For a boost, an experienced player who takes orders on Onlyfarms; for currency, the seller of the offer you chose. In My Orders you see your booster by number (for example, Booster #123), not by name.
Boosters see only what they need for the order: the service, your character details and your region. They don't see your email, your contact details or the price you paid.
All contact with your booster happens in the order chat on Onlyfarms. Boosters are not allowed to move you to other apps or to ask for payment outside the site.
Payments, promo codes and OF Coins
At checkout you can pay by debit/credit card or cryptocurrency (USDT or USDC).
- Card: choose Debit/Credit Card and pay on Stripe's secure payment page. You enter your card details there, not on Onlyfarms.
- Cryptocurrency: after you place the order, our payment page shows the coins and networks to choose from, the exact amount and the wallet address. The payment is confirmed automatically.
- PayPal: ask support in live chat or on Discord before paying, and we will send you a PayPal payment request.
At checkout, each method shows its service fee next to its name, and the fee is added on top of the order total when you pay.
Onlyfarms has two regions, EU and US. The region decides both the game servers your order is for and the currency: EU orders are paid in euros, US orders in US dollars.
On your first visit we pick the region from your location. You can change it at any time with the region button in the site header (on phones, in the menu). Make sure it matches the servers you play on before you order.
An order appears in My Orders, and we send the payment confirmation email, once the payment provider confirms your payment. Check that:
- you are signed in with the same email you used at checkout (orders placed as a guest are not listed in My Orders);
- the payment confirmation email for your order number is not in your spam folder.
If your bank holds the payment for extra checks, we process the order once the payment comes through.
If money has left your account and you still have no confirmation, contact us with the email you used, the amount and the time of payment. We'll check it with the payment provider.
If the payment was not completed, the order is not processed: it doesn't appear in My Orders and no one starts working on it. Go back to the site and place the order again.
A promo code applied to an unpaid order is released after two hours. If you used OF Coins on the unfinished order and can't use them now, contact support with the email you used.
- Promo codes work only when you are signed in.
- Enter the code in the promo code field in your cart or at checkout.
- You can use one code per order. It applies to the whole order, including currency.
- Each code has its own conditions, such as an end date, a total number of uses or a limit per customer.
- A promo code can be combined with OF Coins on the same order. The OF Coins limit is then counted on the discounted total.
OF Coins are the Onlyfarms cashback balance. The program is in beta, so balances and rates may change.
- Earn: when you pay for an order while signed in, part of the amount comes back as OF Coins. The rate depends on your rank, currently from 1% to 5%.
- Rank: it grows with what you have spent over the last 365 days.
- Spend: at checkout, pay part of an order with OF Coins, currently from 15% up to 50% of the order depending on your rank. 1 OF Coin equals 1 EUR on EU orders and 1 USD on US orders.
Your balance, rank and history are in your profile under OF Coins.
Refunds, cancellations and disputes
Yes, cancellations and refunds are possible. What you get back depends on how far the order has gone. The conditions and time limits are set out in our Refund Policy.
There is no cancel button in My Orders. To cancel or ask for a refund, contact us by email at info@onlyfarms.gg, on Discord (onlyfarms.gg) or in live chat, and include:
- your order number;
- your name and the email used for the order;
- the order date, the amount paid and the payment method;
- the reason for your request.
If you can't sort out a problem with your booster in the chat:
- Open the order in My Orders and click Chat with your booster.
- Click Open a dispute and describe the problem. The description is optional, but it helps.
- A manager reviews the conversation. While the dispute is open, the chat is paused and only our support team can write in it.
You can open a dispute even after the booster has marked the order as done. Orders without a booster chat, such as currency orders or orders no booster has taken yet, go straight to support: live chat, Discord or info@onlyfarms.gg, with your order number.
If a site error or bug lets an order go through at an incorrect price, we may cancel the order and refund it.
Using bugs, errors or vulnerabilities on the site to get a benefit is not allowed. Such orders are cancelled, and the account may be suspended or closed.
WoW loot options
Some WoW lots, such as Mythic+ keys, have Loot options. Loot traders are extra players in your group who use the same armor type and weapons as your character. When they get an item that suits you, it can be traded to you in game, so more of the loot from each run can end up with you.
You pick how many traders you want on the lot (for example 2, 3 or 4), and the lot shows the price of each option. Boosters must never keep or redirect loot you are entitled to.
The lot description lists the rewards of the run. For Mythic+ keys, for example, that is the end-of-run chest and progress towards your weekly Great Vault.
Which items drop from bosses is random and decided by the game, so a specific item can't be promised unless the lot says so. On self-play runs, items that drop in the group can be traded to you, and loot traders increase how many items can come your way.
Support, trust and working with us
Support is available 24/7:
- Live chat: the chat button on the site (it is hidden on the cart and checkout pages);
- Discord: message onlyfarms.gg, or join our Discord server from the Contact page;
- Email: info@onlyfarms.gg.
If your question is about an order, include your order number. Once a booster has taken your order, you can also write in the order chat in My Orders.
Not at all. Support and order communication work in writing: live chat, Discord messages and email for support, and the text chat on your order for talking to your booster. You don't need a microphone to place, follow or discuss an order.
Decline, and keep everything on Onlyfarms. Boosters are not allowed to take customers to other apps or to arrange payment outside the site, and the order chat hides contact details and links for your safety.
If anyone offers you a private deal, tell our support team in live chat, on Discord or by email, ideally with a screenshot.
Onlyfarms has been running since 2019 and has completed more than 175,000 orders. How we protect you:
- card payments go through Stripe's secure page, so we never see your card details;
- your booster never sees your email, contact details or what you paid;
- your booster talks to you only in the order chat on Onlyfarms, which hides contact details and links;
- our Refund Policy, Terms of Service and Privacy Policy are public;
- support is available 24/7 in live chat, on Discord and by email.
Yes. Boosters take orders for the games they play and follow their payouts in the Onlyfarms Pro cabinet. Boosters and in-game currency sellers apply on our Work with us page. Streamers and content creators can join our affiliate program. For business partnerships and investment enquiries, email info@onlyfarms.gg.
FC Coins Transfer
- Open your EA account settings: myaccount.ea.com and sign in.
- In the left menu, click Security and Privacy.
- Scroll to Two-factor authentication and click ›.
- Click View backup codes.
- Copy 2 codes and enter them on your order page (Account information) or with Fix and retry on your tracker.
Tip: Don't press Get new code after you've sent us your codes — the old ones will stop working.
- Open myaccount.ea.com, sign in and click Security and Privacy.
- Next to Two-factor authentication it says Disabled — click ›.
- Click Turn on.
- Choose your verification method (Authenticator app, Email or SMS), follow EA's steps and save.
- Click View backup codes, copy 2 codes and enter them on your order page (Account information) or with Fix and retry on your tracker.
- EA email and password — to sign in to your Ultimate Team club and move the coins in.
- 2 backup codes — EA asks for a one-time code when a new device signs in. The second code keeps the delivery going if the first one has already been used.
Still have questions?
Our support team is online 24/7. Live chat is the fastest way to reach a manager.